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SHIPPING & RETURNS

HERE'S THE DETAILS:

Terms and conditions:

No dollar or unit minimum. Product availability and pricing are subject to change without notice. All products backordered will be shipped as they become available without customer contact unless previously cancelled by customer.

Payment Options:

We accept money orders, Visa, MasterCard, American Express, Discover credit cards in the USA. We will also ship COD with a certified check or money order. A $10.00 fee applies to all COD orders.

International Payment Options:

We accept money orders, Visa, MasterCard, American Express, Discover credit cards in the USA. Along with money orders in U.S. funds or wire transfers. We do not ship any merchandise international as COD.

To Report a Problem with your Order:

Please call our Customer Service Department at 1-704-489-2216.

Cancellation Policy:

In the event that you wish to cancel your order, we must be notified within 24 hour from the time of the order. Please call our Customer Service Department at 1-704-489-2216.

Return Goods Policy:

Prior to returning products, a Return Goods Authorization (RGA) number must be obtained by contacting MicroBlue Racing, Inc. Customer Service Department. Please have the following information available when calling for an RGA number: customer name, invoice number, date of invoice, and nature of problem. RGA numbers are valid for thirty (30) days after issue. This number must be visible on the address label. Unauthorized returns will be refused.

For Credit to Be Given:

All goods must be returned within 30 days of initial purchase in order to issue full credit or replacement.
Products must be in original unopened packaging and in same condition as when shipped.
Return must include a copy of invoice or be accompanied with an invoice date and number.
Product must not have been purchased on Monthly Special or on any other offer featuring short dated product.
Product must not have been a special order item.

All returns must have an RGA number on the address label to be eligible for credit and must be returned by UPS Ground or insured mail (or you must assume the risk of loss or damage during shipment). MicroBlue Racing, Inc. does not issue credit for returns not received and is not responsible for tracking returned products. MicroBlue Racing, Inc. will not reimburse FED EX or any overnight express costs.

Ship To:

MicroBlue Bearings, Inc.
RGA #________
7473 Hagers Hollow Dr.
Denver, NC  28037

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